Any order paid before 3pm (UTC/GMT +2) is shipped the same day, and you receive the tracking information for the package as soon as it is prepared.
DELIVERY DATE :
It is indicated in real time and on each product sheet and for each carrier, for any order placed before 3pm (UTC/GMT +2).
We recommend that you anticipate your order as much as possible in order to protect yourself and any hazards of the carrier.
PROTECTION OF PARTS AND PACKAGING OF ORDERS :
Your satisfaction being our absolute priority, we protect each package as we would like it to be for ourselves.
We take the greatest care in protecting the parts, by overprotecting the packages we send. Our boxes are reinforced and the parts are wedged in their package manually, leaving no free space. |  |
SHIPPING COSTS :
Shipping costs include preparation and packaging costs as well as transport costs. Preparation costs are fixed, while transport costs vary depending on the total weight of the package. We recommend that you group all your items in a single order. We cannot group two orders placed separately and shipping costs apply to each of them. The dimensions of the boxes are appropriate and your items are properly protected.
RETURN OF ORDERS :
We accept returns of parts after agreement from our services. Deadlines for accepting a return following an order error: 14 days.
To set up a return, contact us. Your package must be sent to this address :
ACCASTEO SAV
6 rue des écoliers
56140 Caro - France
Each carrier may exceptionally experience hazards during the delivery of your order. Because they are humans who transport them in a real and imperfect world. We therefore advise you to anticipate your repair as much as possible.
Delivery times are displayed on the product sheet as well as at the carrier selection stage and are purely indicative. Under no circumstances can we be held responsible for non-compliance with delivery times, as we do not transport the packages ourselves. The Customer acknowledges and accepts that no compensation may be granted if the package is received within a period longer than that announced by the carrier when registering the order.